Privacy Policy
Last Updated: May 2026
Hatsoffly (“we,” “our,” or “us”) respects your privacy and is committed to protecting your information.
1. Information We Collect
We collect information necessary to provide and improve our services.
Business Information
- Name
- Email address
- Phone number
- Business information
Customer Information
Information provided by businesses using Hatsoffly, including:
- Customer name
- Customer phone number
Service Data
- Message delivery status
- Click activity
- Response activity
- Workflow events
- Platform usage information
2. How We Use Information
We use information to:
- Deliver SMS communications
- Process customer communication workflows
- Track message performance and delivery
- Improve platform functionality
- Provide customer support
- Maintain security and compliance
3. SMS Communications
Hatsoffly facilitates SMS communications on behalf of businesses using our platform.
Message frequency varies.
Message and data rates may apply.
Recipients may reply STOP to unsubscribe.
Recipients may reply HELP for assistance.
4. Information Sharing
We do not sell, rent, or share personal information with third parties or affiliates for marketing or promotional purposes.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
All categories of collected information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for marketing or promotional purposes.
We may share information only with service providers required to operate and support the platform, including:
- SMS delivery providers
- Cloud infrastructure providers
- Security providers
- Analytics providers
5. Data Retention
We retain information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect information.
However, no method of transmission or storage can be guaranteed to be completely secure.
7. Your Rights
You may request:
- Access to your information
- Corrections to your information
- Deletion of information where permitted by law
Requests may be submitted to admin@hatsoffly.com.
8. Contact Information
For privacy-related questions:
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Continued use of the service constitutes acceptance of the updated policy.