Terms and Conditions
Last Updated: May 2026
Welcome to Hatsoffly. These Terms and Conditions (“Terms”) govern your access to and use of the Hatsoffly platform and services. By using Hatsoffly, you agree to these Terms.
1. Service Description
Hatsoffly provides a platform that helps businesses automate customer communication workflows, including service-related SMS messages, appointment updates, customer feedback requests, review requests, and customer support communications.
2. Hatsoffly SMS Messaging Program
Businesses using Hatsoffly may send SMS messages to customers who have provided consent to receive such communications.
Message types may include:
- Service follow-ups
- Appointment reminders and updates
- Customer feedback requests
- Review requests
- Customer support communications
Message frequency varies based on business activity and customer interactions.
Message and data rates may apply.
Reply STOP to unsubscribe.
After opting out, customers will receive a final confirmation message and will no longer receive SMS communications unless they opt in again.
Reply HELP for assistance.
For support, contact admin@hatsoffly.com.
Consent to receive SMS messages is not a condition of purchase.
Carriers are not liable for delayed or undelivered messages.
3. Customer Consent Requirements
Businesses using Hatsoffly are responsible for obtaining and maintaining appropriate consent from customers before sending SMS communications.
Businesses must comply with all applicable laws, regulations, carrier requirements, CTIA guidelines, and industry standards related to SMS messaging and customer consent.
Hatsoffly reserves the right to suspend or terminate accounts that fail to maintain proper consent practices.
4. Acceptable Use
You agree not to use Hatsoffly to:
- Send unsolicited or unauthorized messages
- Send spam or deceptive communications
- Violate any applicable laws or regulations
- Harass, abuse, or threaten recipients
- Engage in fraudulent or unlawful activity
5. Data Usage
Hatsoffly processes customer information solely for the purpose of delivering services, improving platform functionality, and supporting customer communications.
We do not sell customer data.
6. Privacy Policy
Your use of Hatsoffly is also governed by our Privacy Policy available at:
7. Service Availability
We strive to provide reliable and uninterrupted service; however, we do not guarantee continuous availability or error-free operation.
8. Limitation of Liability
To the fullest extent permitted by law, Hatsoffly shall not be liable for:
- Carrier delivery failures
- Delayed or undelivered messages
- Customer actions or responses
- Indirect, incidental, special, or consequential damages
9. Account Suspension and Termination
Hatsoffly reserves the right to suspend or terminate accounts that violate these Terms, applicable laws, or messaging compliance requirements.
10. Contact Information
Questions regarding these Terms may be directed to:
11. Changes to These Terms
We may update these Terms periodically. Continued use of the service following updates constitutes acceptance of the revised Terms.